Privacy Policy - Flatworld.ai

Your Information Matters to Us

Information shared with Flatworld.ai is used only for legitimate business, operational, support, and communication purposes. We do not sell personal information to third parties.

Our AI-powered and agent-orchestrated systems are designed to operate within governed environments supported by validation controls, auditability, and human oversight where required.

Information We Collect

We may collect the following categories of information:

How We Use Information

Information may be used to:

• Respond to inquiries and consultation requests
• Schedule demos, discussions, or product walkthroughs
• Support enterprise engagements and customer communication
• Improve website experience and platform performance
• Analyze operational and usage trends
• Support AI-assisted workflow coordination and automation
• Maintain security, governance, and compliance controls
• Deliver relevant updates, newsletters, or business communications
• Meet legal or regulatory obligations

Note: Certain interactions may be processed through AI-assisted systems to support workflow execution, operational routing, analytics, or enterprise support activities. Human review and governance controls may be applied where appropriate.

AI Governance & Human Oversight

Flatworld.ai platforms and workflow systems may incorporate:

• Generative AI
• Agent-orchestrated workflows
• Multi-agent workflow coordination
• AI-assisted decision support
• Automated workflow execution

Note: These systems operate within governed workflow boundaries supported by validation checkpoints, compliance controls, auditability, and human oversight mechanisms designed to maintain operational accountability and execution control.

Cookies & Website Tracking

Flatworld.ai uses cookies and related technologies to:

• Improve website performance and usability
• Analyze visitor behavior and engagement
• Maintain session functionality
• Support website security and analytics

Note: Users may manage or disable cookies through browser settings, though certain website functionality may be affected.

How We Protect Information

Flatworld.ai applies technical, administrative, and organizational safeguards designed to support secure and governed enterprise AI operations.

Security measures may include:

• Role-based access controls (RBAC)
• Encryption mechanisms
• Access governance
• Monitoring and audit logging
• Secure infrastructure environments
• Network and application security controls

Note: While reasonable safeguards are implemented, no digital system or transmission method can be guaranteed fully secure.

Information Sharing & Disclosure

Information may be shared only where necessary with:

• Authorized affiliates and operational entities
• Cloud hosting and infrastructure providers
• Technology and analytics providers
• Business partners supporting service delivery as deemed fit, and unless agreed otherwise
• Legal, regulatory, or compliance authorities where required

Note: Flatworld.ai does not sell or distribute personal information for third-party marketing purposes without consent.

International Data Transfers

As a global enterprise services and AI solutions organization, Flatworld.ai may process or transfer information across multiple jurisdictions in accordance with applicable legal and regulatory requirements.

Reasonable safeguards may be applied to support lawful and secure international data handling practices.

Data Retention

Information is retained only for as long as necessary to:

• Support business and operational requirements
• Maintain enterprise engagements
• Meet contractual, legal, or regulatory obligations
• Resolve disputes and enforce agreements
• Maintain governance and audit requirements

Note: Retention periods may vary depending on the type of information and applicable compliance obligations.

Your Rights & Choices

Depending on applicable laws and jurisdiction, users may have the right to:

• Request access to personal information
• Request correction or deletion of information
• Restrict or object to certain processing activities
• Withdraw consent where applicable
• Manage communication preferences

Note: Requests may be submitted using the contact details below.

International Data Transfers

As a global enterprise services and AI solutions organization, Flatworld.ai may process or transfer information across multiple jurisdictions in accordance with applicable legal and regulatory requirements.

Reasonable safeguards may be applied to support lawful and secure international data handling practices.

International Data Transfers

As a global enterprise services and AI solutions organization, Flatworld.ai may process or transfer information across multiple jurisdictions in accordance with applicable legal and regulatory requirements.

Reasonable safeguards may be applied to support lawful and secure international data handling practices.